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Microsoft Operations Manager

Use Microsoft knowledge of Windows®-based servers and applications to manage events and performance from a Web console, create sophisticated rules to respond to events, generate custom reports, or handle operational tasks using one of the add-on management packs. Microsoft Operations Manager has a full set of features that help administrators monitor and manage the events and performance of Windows–based server systems.

Key Features

Distributed Event Management

Microsoft Operations Manager captures a wide variety of system and applications events from Windows-based systems distributed throughout an enterprise IT environment and aggregates them into a central event repository. Administrators can consolidate these events for an overall view of server and service availability or they can obtain specific information from the detailed event stream—all from a single view on a desktop console.

Rules

Administrator-created rules in Microsoft Operations Manager allow the system to react automatically to incoming message streams and can either respond to a specific fault scenario with a predefined action or consolidate the messages into a more meaningful or significant event. These rules allow Microsoft Operations Manager to react intelligently to anticipated event patterns, triggering actions or administrative alerts. Rules can also link an event sequence to Microsoft Knowledge Base articles, instantly providing operators with guidance on probable causes, approved responses to specific problems, and links to additional information.

Alerts

Any Microsoft Operations Manager rule can be configured to generate specific alerts with associated severity levels. An alert can represent a single event or multiple events from many sources. An administrator can at any time trace the history of a given alert, the events associated with it, and consult any related Knowledge Base articles. In addition, alerts can optionally trigger e-mail messages, pages, Simple Network Management Protocol (SNMP) traps, and scripts to notify specific system operators and other management systems of emerging problems.

Performance Monitoring

Microsoft Operations Manager can be set to monitor key performance thresholds. Rules may be customized and new rules added, allowing system and application performance trends to be monitored both for historical reporting purposes and capacity planning. Additionally, local and aggregated thresholds can be set to generate alerts and actions in response to any changes in system or application performance requiring administrative intervention.

Management Packs

Management packs consist of pre-configured Microsoft Operations Manager rule-sets and Knowledge Base articles, with each pack providing rules for a specific range of applications or services. These management packs have been developed and refined by experts and provide both a complete off-the-shelf solution and a strong foundation for more advanced administrators to customize and extend. Included as a standard part of Microsoft Operations Manager is a management pack that enables management of all critical Windows services, including the Active Directory™ directory service and Internet Information Services (IIS). Additional management packs are available from Microsoft and third-party vendors, covering BackOffice® applications and Microsoft Windows Server System™ integrated server software, such as Microsoft Exchange and SQL Server™, as well as a wide range of other enterprise applications.

Graphical Reporting Tool

Microsoft Operations Manager provides access to a broad range of preconfigured reports and charts. The reports generated allow administrators to review at a glance the status of systems and services on the network and to plan changes to the infrastructure based on performance and availability data. Additional reports may be added to the system by means of management packs from Microsoft or third-party vendors, further enriching the report suite available to administrators.

Web Reporting

Microsoft Operations Manager can create Hypertext Markup Language (HTML)–based snapshots of all generated reports which can then be exported to a Web server to provide access from Web browsers as well as the Microsoft Operations Manager Microsoft Management Console (MMC) and Web consoles.

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