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The public sector has undergone major
change in recent years, including a fundamental review of the way public bodies
operate. A key objective is to enhance the delivery of services in a modern,
flexible and professional manner that fully respects the core public service
values of equity and integrity. Instrumental to the success of this initiative
is the reform of financial management systems to support the change process and
the effective use of information technology.
Mentec has had a significant involvement in this change process, assisting organisations to
introduce ‘best practice’ procedures following a comprehensive review of
existing systems and procedures. Successful implementation marks the beginning,
and not the end, of the relationship between the client and Mentec. We have
supplied and supported the implementation of fully integrated management
information systems in organisations such as the Mater Hospital, University of
Limerick, Department of Public Enterprise and the Local Authorities.
Key concepts such as Government to Citizen and Government to Business are integral to this reform
process. Our eCommerce team has developed web-based applications for many
public bodies and has particular expertise in developing that vital link
between the ‘customer-facing’ application and the ‘back-office’ system. Our
professional services staff includes industry specialists with extensive
experience in business process re-engineering procedures, project management,
and current applications and technology standards.
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